WORK

Experience built across very different worlds.

Experience built across very different worlds.

My work spans AI, communications, digital transformation and organisational change, across sport, tourism, international organisations, government and global brands.

Different sectors. Different pressures. The same challenge: turning strategy into something people can actually use.

World experience map showing Pablo Retamal’s work across international markets

01 · AI STRATEGY IN PRACTICE

Where the work is happening now.

I work with organisations moving from AI experimentation towards practical capability, better workflows and clearer strategic decisions.

European Athletics logo

EUROPEAN ATHLETICS
AI comms strategy and implementation

I am supporting European Athletics as it develops a practical approach to AI in communications, with a focus on how small teams can improve workflows, build capability and use AI where it creates value.

AI communications strategy

Workflow improvement

Capability development

Practical implementation

Communications transformation

International sport environment

SPORT

INTERNATIONAL FEDERATION

Stade Toulousain logo

STADE TOULOUSAIN
AI leadership and capability

I design and deliver practical AI sessions for leadership and HR, focused on helping teams understand where AI can improve work, where human judgement remains essential and how responsible adoption can become part of everyday operations.

Leadership workshop

HR and people capability

AI readiness

Practical adoption

Responsible use

Team enablement

SPORT

PROFESSIONAL SPORTS CLUB

02 · TOURISM & TRAVEL

Building demand across markets, cultures and channels.

Turismo Chile logo

Turismo Chile
Former CMO · International marketing and digital strategy

As CMO of Turismo Chile, I worked across international destination marketing, digital strategy, market development and brand positioning, connecting a national tourism proposition with audiences across multiple international markets.

The role brought together many of the capabilities that now matter in transformation: audience understanding, data, digital channels, organisational coordination, international markets and the ability to turn strategy into measurable activity.

GLOBAL POSITIONING

Building a clear proposition across very different markets and audiences.

DIGITAL GROWTH

Using digital channels, data and changing customer behaviour to improve reach and performance.

INTERNATIONAL MARKETS

Working across cultures and stakeholder environments where one-size-fits-all strategies do not work.

WIDER DIGITAL TOURISM EXPERIENCE

My wider tourism experience includes international market development and helping build 3BaysOver, one of the largest B2B online tourism networks of its kind.

TOURISM

PUBLIC PRIVATE PARTNERSHIP

NATIONAL TOURISM ORGANISATION

03 · INTERNATIONAL ORGANISATIONS & PUBLIC AFFAIRS

Working where complexity is normal.

Some environments demand more than strong communications. They require an understanding of policy, politics, stakeholders, reputation and institutional reality.

World Health Organization emblem

WORLD HEALTH ORGANIZATION

My early work with WHO gave me experience in international public health, complex stakeholder environments and communications where clarity, credibility and public outcomes matter.


INTERNATIONAL ORGANISATION

PUBLIC HEALTH

UK Government FCDO emblem

UK GOVERNMENT / FCDO

As a Climate Change Attaché, I worked on climate diplomacy, low-carbon policy and international cooperation, including the challenge of turning complex sustainability agendas into practical action across governments and stakeholders.


GOVERNMENT

DIPLOMACY

SUSTAINABILITY

WHAT THAT TAUGHT ME

Complex stakeholder management

International communications

Policy and governance

Sustainability

Cross-border collaboration

Institutional complexity

04 · GLOBAL BRANDS & CORPORATE COMMUNICATIONS

Working where digital opportunity meets reputational risk.

As Head of Digital and Media in agency environments, I advised organisations operating across complex communications, social media and increasingly regulated digital environments.

SELECTED EXPERIENCE ACROSS GLOBAL BRANDS

CATERPILLAR

NOVARTIS

AUDEMARS PIGUET

MODERNA

WHO FOUNDATION

NESTLÉ

ABBOTT

JPMORGAN

Selected organisations I have worked with across my career. This does not imply that every organisation shown is a current consulting client.

DIGITAL & SOCIAL STRATEGY

I advised teams on social media strategy, channel governance, digital communications and how to build more coherent operating approaches across markets and stakeholders.

SOCIAL MEDIA · CHANNEL GOVERNANCE ·

DIGITAL STRATEGY

PRIVACY & DIGITAL GOVERNANCE

I worked with organisations navigating GDPR and Switzerland’s Federal Act on Data Protection, helping translate regulatory requirements into practical communications and digital practices.

GDPR · DATA PROTECTION · GOVERNANCE

AUTOMATION & AI

I introduced automation and AI into communications workflows as these technologies began changing how agency and client teams produced, reviewed and distributed work.

AUTOMATION · AI WORKFLOWS · OPERATIONS

FROM DIGITAL TO AI GOVERNANCE

That experience now informs the AI protocols, governance models and implementation strategies I develop with clients today. The technology has changed, but many of the underlying questions have not.

AI GOVERNANCE · PROTOCOLS · IMPLEMENTATION

What are you trying to change?

If AI is creating more questions than answers inside your organisation, let’s work out what deserves attention first.

© 2026 Pablo Retamal. Geneva, Switzerland. All rights reserved.

© 2026 Pablo Retamal. Geneva, Switzerland. All rights reserved.

© 2026 Pablo Retamal. Geneva, Switzerland. All rights reserved.